Professional Development Webinar: A Manager’s Guide to Communicating Unpopular Decisions and Changes

Professional Development Webinar: A Manager’s Guide to Communicating Unpopular Decisions and Changes

The Administrative Staff Council will host a professional development webinar on Wednesday, March 30, titled “A Manager’s Guide to Communicating Unpopular Decisions and Changes.” The program will take place from 11:45 a.m. to 1 p.m. in the glassed-in dining room in Bartels Hall. Attendees are invited to bring their lunch. RSVP to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

The webinar will teach attendees to

•         Deal with negative employee responses
•         Communicate your decisions honestly and openly
•         Manage conflicting emotions about your decisions
•         Maintain your credibility
•         Persuade your team that this is the best course of action
•         Handle difficult situations with grace and poise
•         Learn from past mistakes
•         Use tough situations to improve overall employee-manager relationships
•         Develop strategies for facing hostile reactions with confidence

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